Help centre
Questions, answered.
Everything buyers usually ask before placing a first order. Can't find yours? Our team is one message away.
Ordering
What is your minimum order quantity (MOQ)?
MOQs start at 25 pieces per style for jackets and apparel, 30–50 pieces for bags and footwear, and 100 pieces for small leather goods and accessories. You can mix colours and sizes within the same style.
Can you manufacture under my own brand (private label)?
Yes — private label and OEM are our core business. We apply your logo via debossing, embossing, hot-foil, laser, metal badges, woven labels and custom hardware, and supply branded packaging, hang tags and dust bags.
Sampling
How long does sampling take and what does it cost?
Pre-production samples are ready in 7–10 working days after tech-pack approval. Sample charges depend on complexity and are fully credited back against your bulk order.
Production
What are your production lead times?
Typical bulk lead times are 15–25 days for small leather goods and accessories, 20–35 days for bags and apparel, and 30–45 days for footwear. Rush production is available on request.
How do you control quality?
Every order passes four QC gates — raw material inspection, in-line cutting and stitching checks, final AQL 2.5 inspection and packing audit. Third-party inspections (SGS, Intertek, BV) are welcome.
Materials
Which leathers do you work with?
Cow, buffalo, goat, sheep and lambskin in full-grain, top-grain, nubuck, suede, crazy-horse, vegetable-tanned and chrome-tanned finishes. All hides are sourced from LWG-audited tanneries with full traceability.
Shipping
Do you ship worldwide?
Yes. We ship to 40+ countries by air, sea and express courier (DHL, FedEx, UPS) on FOB, CIF or DDP terms, and can deliver door-to-door including customs clearance.
Payment
What payment methods do you accept?
Standard terms are 30% deposit and 70% before shipment via bank transfer (T/T). We also accept L/C at sight for larger orders, and PayPal or Wise for samples.
Still have a question?
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